Frequently asked questionsFrequently asked questions
What is ACIPro's relationship with Honeywell?
We are an official Honeywell partner for building control. Honeywell develops the products, and we carry out the design, programming and commissioning as the integrator, with the manufacturer's training, tools and support.
What is a Honeywell BMS?
It is a building management system made up of Honeywell controllers for HVAC and heating and cooling generation, and a supervisor based on Niagara 4. It lets you view statuses, change schedules and setpoints, receive alarms and store historical data from a browser, and integrate equipment from other manufacturers via BACnet, Modbus, KNX or LonWorks.
Can I integrate equipment from other brands into a Honeywell system?
Yes. Because it works with open protocols, the supervisor integrates chillers, boilers, variable speed drives, meters or KNX systems from other manufacturers. In the points list we state which signals are read from each item of equipment and over which protocol, to avoid surprises on site.
Are Honeywell Eagle controllers still supported?
Eagle, Panther and Lion controllers are still in service in many buildings. We can maintain them, integrate them into a current Niagara supervisor or replace them with Optimizer controllers when spares run out. We assess each device according to its condition and the availability of spares.
What is the advantage of hiring an official Honeywell partner?
The partner has manufacturer training, access to tools and technical support, and can hand over the programming and licences in your name. That way the system doesn't depend on any one person, and any future extension is carried out with complete documentation.
Does the Honeywell supervisor need a dedicated computer?
The Optimizer Supervisor is installed on a computer or server in the building, but it is used from a browser on any authorised workstation. Remote access is via an encrypted connection with individual user accounts, without exposing the control network to the internet.
Call us or message us on WhatsApp on +34 634 456 471 and we'll go through it with you.